Sources of Support

Sources of External Support

As an Academy we want to try and help you and the community as well as the students on site in school.  Below, you will find a list of sources of external support which you may wish to utilise.

Support on Health and Wellbeing guidance at

Time to Change, let’s end mental health discrimination at

Year 6 Primary Resource for Travelling to Secondary School

Provided by West Midlands Police Safer Travel Team.

For reassurance/advice on using public transport and what it looks like to travel please find links below to 3 short YouTube films covering bus, tram and train journeys:-


  1. Travelling Safely on bus (social distancing)                     3:07


  1. Travelling Safely on Metro (social distancing)                2:37


  1. Getting through train stations (social distancing)         1:41


Mental Health Support Helplines – added 5 May 2020

Parents Leaflet- Corona Virus (004)

The-Mix-Postcards – confidential support service



Free, private and confidential services to discuss any worries or concerns




999 – Emergency calls
101 – Non-emergency calls


Children’s Services

0121 303 1888
Emergency out-of-hours: 0121 675 4806

Mental Health
Forward Thinking Birmingham

Pause Drop in Service
21 Digbeth, Birmingham

Young Minds Charity
Crisis Messenger Text YM to 85258
Parents Helpline 08088025544

Birmingham Healthy Minds

Birmingham Mind



The Trussell Trust Foodbank

24 Pershore Rd South
Cotteridge, Birmingham
B30 3EJ

Birmingham Central Foodbank

0121 236 2997

West Midlands Food Bank

Our telephone lines are open Mon-Fri 10-3pm for referrals 07767164246


Sources of Academy Support

Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.


Safeguarding email address

For any concerns around safeguarding please email to share your concern with our safeguarding team.
Please include your contact details to help us assist you.


Student concerns

Sharp System
Concerns raised via this online platform will go straight to our safeguarding team.
Students can also send emails to


Academy website

Specific safeguarding information

There is information and different links for specific safeguarding issues on our academy website under ‘safeguarding our students’


General enquiries

For enquires not relating to safeguarding please contact us on

Please also note that you can telephone Shenley Academy on  0121 464 5191.

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